Frequently asked questions
3D product rendering questions, answered.
Direct answers on cost, CAD files, modeling, outputs, usage rights, delivery and how the international Render Roll service works.
In short
What are the fixed rules of the Render Roll service?
Render Roll answers to a small set of fixed rules that apply to every order. It is a business-to-business service operated by XO3D Ltd, so consumer orders are not accepted. Pricing follows catalog size and images per SKU, with no subscription and no day rate, and every published figure stays indicative until representative files are validated. A usable CAD or 3D model is required for each base product. Photographs and drawings can start a separate modeling inquiry, but they never replace a model, and no rendering payment link is issued before the model passes validation. On full payment you may use the delivered images across your own sales and marketing channels without a per-use limit, while XO3D retains the underlying 3D models unless the confirmed scope says otherwise. Quote-stage uploads travel encrypted and are deleted after 30 days, and an NDA is available on request.
Pricing and service
Rendering prices are indicative and depend on catalog size, images per SKU and whether you provide render-ready CAD or 3D files. Starter begins at USD 115 per SKU, Growth at USD 195 per SKU, and Bulk at USD 145 per SKU. We validate representative files and confirm the exact scope before payment. Separate modeling starts at USD 190 per model. The 3D product rendering cost guide shows worked catalogue examples and what each package includes.
Render Roll is operated in the United Kingdom by XO3D Ltd and works remotely with product brands worldwide. The website provides dedicated United States, United Kingdom, Canada and Australia routes, plus EUR presentation for European visitors and an International USD fallback. We confirm the billing market, scope, applicable taxes and payment details before you pay.
Definitions
A SKU is a single product that needs its own model, file preparation and image setup. One SKU is one product, set up once and rendered to the standard.
A variant is a color, material, finish, label or graphic change that reuses the approved geometry, dimensions and component layout. Size, component, accessory or shape changes need file review and may count as a new base SKU.
Usually, yes. A variant reuses an approved base, so it takes less work than a brand new SKU. It is never free, and a large change can be closer to a new product. The builder shows the split between base SKUs and variants.
Files and process
CAD such as STEP, IGES, SolidWorks and Rhino, and 3D such as OBJ, FBX, STL, 3ds Max and Blender. You can also send drawings, dimensions, reference photos, label artwork and material specifications. The file requirements page lists the full set.
We validate geometry and scale, prepare materials and finishes, then agree a master camera, lighting, crop and background standard. One product is rendered for approval before that setup is applied across the catalog. Every batch is quality checked before marketplace-ready images are delivered.
Yes, as a separate service. Simple modeling is USD 190 per model, standard is USD 380, and complex modeling starts at USD 760. We review your references and confirm the modeling scope before any rendering starts. Modeling is never included in the rendering package price.
No. Every rendering order needs an approved CAD or 3D model for each base product. Drawings and photographs can start a separate modeling inquiry, but a rendering payment link is only issued after the representative model has passed validation.
We can use photographs as reference, but a photograph is not a 3D file. Products without a usable model are modelled first and quoted separately.
Often, yes. Send an example of the look you need and we will confirm what is achievable when we validate your files.
Outputs
Yes. Transparent backgrounds are part of the standard output set, alongside white-background images.
Yes. We produce white-background, detail and transparent images sized for the main marketplaces, including the main-image rules Amazon expects.
Yes, on request. Tell us at intake if you need layered files and we will include them in your delivery.
One structured round on Starter, two rounds on Growth, two per batch on Bulk, and per agreement on Ongoing. Revisions are structured by batch, not open-ended, so each round is reviewed together rather than one image at a time.
Delivery
Yes. Larger orders are delivered in phased batches, and each batch is quality checked before it reaches you.
Indicatively 3 to 5 days for Starter, 5 to 8 days for Growth, and phased over 2 to 3 weeks for Bulk. We confirm the exact window against your scope once we have seen your files. We do not promise same-day delivery.
We stop the rendering order before payment and explain what is needed. Any preparation or modeling is quoted as a separate line item. You are never charged to render a file we cannot use.
Extras
Simple 360 rotations, yes, as one of the standard output options. Full animation is handled as a custom quote by our specialist team, so it can be scoped properly. Request a custom quote.
Trust and rights
On full payment, you may use the delivered images across your own sales and marketing channels without a per-use limit. You keep your rights in your products and supplied files, while granting XO3D Ltd only the license needed to quote and deliver the work. Unless agreed otherwise, we may retain underlying 3D models for future work. Finished work is shown publicly only with permission.
Files are transferred over an encrypted connection, access is limited to the people working on your order, and the files are used only to quote and produce your images. An NDA is available on request, and retention can be agreed for the project.
Still weighing it up?
Build a pack to see scope and an indicative range, or ask us about a large or unusual catalog.